Shipping & Delivery within Australia
If your parcel cannot be delivered for some reason, Australia Post will leave a calling card and you will be able to pick up your parcel at your convenience from your post office. Should your item not arrive within the estimated delivery time please contact our customer service team.
Shipping & Delivery for International Orders
The Sole Empire ships to ALL International countries.
Standard International Shipping Cost $15.
Delivery; (may be subject to delays due to causes outside of our control. Estimated delivery days to metropolitan areas of major cities.)
International Standard Delivery arrive within 10-15 working days.
DUTIES & TAXES on International Orders
All International orders are exempt from the Australian Goods & Services Tax (GST) of 10%.
Possible taxes and duties that may be applied by customs at the order destination are not included in the product prices or shipping charges.
The customer is solely responsible for checking and paying any custom duties, foreign taxes or any other additional charges which may apply.
The Sole Empire is required by Australian export regulations to declare the exact value of all items ordered and are unable to label any order as a ‘gift’ regardless
of whether or not the intention is to gift the item/s ordered.
Please contact your local customs office if you require further details or clarification.